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Disclaimer

Effective Date: 1st June, 2026

1. GENERAL INFORMATION

Excella (the “Platform”) is a digital property listing and lead-generation marketplace accessible via www.excella.co.ke.

All information provided on the Platform is for general informational purposes only and should not be construed as professional, legal, financial, or real estate advice.

2. NO AGENCY OR BROKER RELATIONSHIP

Excella is not a real estate agent, broker, property manager, or fiduciary.

We do not:

  • Represent buyers, sellers, landlords, or tenants
  • Negotiate transactions
  • Facilitate payments or hold client funds
  • All transactions and agreements are conducted directly between users at their own discretion and risk.

3. LISTING ACCURACY

Property listings on the Platform are user-generated and provided by third parties, including agents, property owners, and developers.

Excella does not guarantee:

  • Accuracy, completeness, or reliability of listings
  • Availability or condition of properties
  • Pricing accuracy or updates
  • Users are strongly advised to conduct independent verification and due diligence before making any decisions.

4. NO GUARANTEE OF RESULTS

Excella does not guarantee:

  • That listings will receive inquiries or leads
  • That inquiries will convert into transactions
  • That users will successfully buy, sell, rent, or lease any property
  • Platform performance may vary based on market conditions, listing quality, and user activity.

5. THIRD-PARTY INTERACTIONS

Any communication, negotiation, or transaction conducted between users is strictly between those parties.

Excella is not responsible for:

  • Misrepresentation or fraud by users
  • Breach of agreements
  • Financial losses arising from transactions
  • Users engage with each other at their own risk.

6. EXTERNAL LINKS

The Platform may contain links to third-party websites or services.

Excella does not endorse or control such third parties and is not responsible for:

  • Their content
  • Their privacy practices
  • Any damages or losses arising from their use

7. PLATFORM AVAILABILITY

Excella does not guarantee uninterrupted or error-free access to the Platform.

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Platform
  • Update listings or remove content at any time

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Excella shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Loss of data, revenue, or business opportunities
  • Any reliance placed on information found on the Platform
  • Use of the Platform is entirely at your own risk.

9. PROFESSIONAL ADVICE DISCLAIMER

Nothing on this Platform constitutes:

  • Legal advice
  • Financial advice
  • Investment advice
  • Property valuation
  • Users should consult qualified professionals before making property or financial decisions.

10. USER RESPONSIBILITY

Users are solely responsible for:

  • Verifying property details
  • Conducting site visits
  • Confirming ownership and documentation
  • Assessing legal and financial implications
  • Excella assumes no responsibility for user decisions.

11. CHANGES TO THIS DISCLAIMER

Excella may update this Disclaimer at any time without prior notice.

Continued use of the Platform constitutes acceptance of the updated Disclaimer.

12. CONTACT

For questions regarding this Disclaimer:

By using Excella, you acknowledge and accept this Disclaimer in full.

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